Our mission
The Output Management Factory is IBM’s innovative platform for output management of the next generation. Thanks to our future-oriented approach and the flexibility of the platform, we’re able to offer you maximum efficiency in the interaction with your end customers as well as the optimisation and expansion of your communication channels.
The IBM Output Management Factory – which is oriented toward common market, technical and specialist standards – frees up capacity which you can then utilise to focus on your core business. We accompany you throughout your transformation from traditional document generation to personalized multichannel experiences.
The advantages to you
Output management is more multifaceted than ever before, offering your company new opportunities – which come along with new issues.
Which output channels have to be tied in? How are these channels used in a way that’s oriented toward the target group?
Which data formats do you have to be able to process, bundle and output?
How can existing output management systems be carried over to a future-oriented model?
What has to be taken into account with regard to data security and long-term, reliable operation?
In future company structures, output management will remain one of the few interfaces through which a company can contact their end customers. This being the case, targeted interaction with the customer determines the success of a company.
IBM’s Output Management Factory is more than just a new product which replaces another one that’s being phased out. The Factory offers a set of managed services, prefabricated technical and specialist components and the option to integrate your existing developments, thereby preserving your previous investments.
The IBM Output Management Factory offers you Output Management as a Service based on modern cloud infrastructure which is both modular and manufacturer-independent. This modularity makes it possible to easily replace components – like document generation, post-processing and versioning – thereby achieving optimal flexibility for future challenges.
How it works: IBM Output Management Factory
IBM’s Output Management Factory is a fully managed service which enables the creation, management and provision of different types of output documentation, such as print, PDF and HTML, for example. The service ensures that data can be converted into a variety of different formats and distributed over different channels. The Output Management Factory automates the creation of output in a factory-like process – that is, optimisation of the creation process and the provision of large volumes of output. All this is done in conjunction with the existing systems of your company.
Altogether, the Output Management Factory in the IBM Cloud enables companies to automate and rationalise the process of creating and providing large volumes of output, whilst offering the flexibility required to personalise and adapt the output as needed. It also offers you the option to track, monitor and analyse the output production process so you can improve efficiency and performance. The result is maximum utilisation of data output.
A host of services are available to you as part of our IBM Output Management Factory, and these services can be freely combined with one another. This is how we create a custom-tailored package for you.
Security
The security of your data is our top priority. That’s why we make our services available to you over a secure and open hybrid multicloud hosted in Frankfurt am Main, Germany. Our compliance and security certifications meet the highest global, national and industry-specific standards.
Our certifications include, among others: HIPAA, PCI-DSS, ISO 27001, ISO 27017, ISO 27018, ISO 27701, GDPR compliance and SOC 1, SOC 2 and SOC 3. For more information, click the following link: IBM Cloud Compliance-Programm.
